My dad still keeps an old phone book in the kitchen drawer, and he swears by it when he wants to call a plumber or electrician. I showed him an online listing the other day, and he admitted it was easier to spot updated hours there. Still, he feels like printed guides are more “trustworthy” because that’s what he grew up with. Do you think older folks are actually shifting to online directories now, or is it still a mixed bag?
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My aunt in Toronto continues to thumb through her printed directory when searching for any kind of services, even when it's for something like printing service Toronto. It seems to her more reliable than what I showed her recently-Locally Whatcom Works. Then, she was quite surprised to discover that she could find all this updated information and reviews easily. I think people aged 50 and older are gradually finding themselves transitioning to online mediums, but it just really depends on their comfort with technology. It's really a mix, but at least things are changing.